Cookie Policy

1. Introduction

This Cookie Policy explains how Zovela (“Zovela,” “we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website and use our Services. This policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

By continuing to use our website and Services, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time as described below.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device for a set period or until you delete them, while session cookies are deleted when you close your web browser.

In addition to cookies, we may use similar technologies such as pixel tags (also known as web beacons or clear GIFs), local storage, and other tracking technologies that perform similar functions.

3. How We Use Cookies

We use cookies and similar technologies for the following purposes:

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our website and Services. They enable core functionality such as security, authentication, and session management. Without these cookies, the Services cannot function properly. Essential cookies cannot be disabled.

• Authentication cookies: Remember that you are logged in and maintain your session
• Security cookies: Protect against unauthorized access and cross-site request forgery
• Load balancing cookies: Distribute traffic across servers to ensure optimal performance

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customizations. If you disable these cookies, some or all of these features may not function properly.

• Preference cookies: Remember your display preferences (e.g., dark mode, language)
• Feature cookies: Remember choices you make to improve your experience

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website and Services by collecting and reporting information anonymously. This helps us improve our website and Services.

• PostHog: We use PostHog for product analytics to understand how users interact with our Services, identify areas for improvement, and measure the effectiveness of new features.

3.4 Performance Cookies

These cookies help us monitor and improve the performance of our website and Services. They collect information about how you use our site, such as which pages you visit most often and whether you receive error messages.

4. Third-Party Services

We use certain third-party services that may set cookies or use similar technologies on our website:

4.1 Hosting and Infrastructure

• Vercel: Our website is hosted on Vercel, which may use cookies for performance optimization, security, and analytics purposes.
• Supabase: We use Supabase for authentication and database services, which may set cookies for session management and security.

4.2 Analytics

• PostHog: Product analytics platform that helps us understand user behavior and improve our Services.

These third-party services have their own privacy policies governing their use of cookies and data collection. We encourage you to review their policies.

5. Cookie Details

The following table provides more information about the specific cookies we use:

Note: Cookie names may vary and this list may not be exhaustive. We update this list periodically as our technology changes.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “Options” or “Preferences” menu of your browser. The following links provide information on how to manage cookies in common browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.2 Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals. If your browser or device transmits a GPC signal, we will treat this as a request to opt out of the sale or sharing of your personal information, as applicable under California law. You can learn more about GPC at globalprivacycontrol.org.

6.3 Do Not Track

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Because there is no accepted standard for how to respond to DNT signals, we do not currently respond to DNT signals. However, we do honor GPC signals as described above.

7. Impact of Disabling Cookies

If you choose to disable cookies, please be aware that some features of our website and Services may not function properly. Specifically:

• You may not be able to log in or maintain your session
• Your preferences and settings may not be saved
• Some features may be unavailable or not work as intended
• We may not be able to remember your cookie preferences, requiring you to set them again on each visit

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this policy. We encourage you to review this policy periodically.